Frequently Asked Questions

In order to register, you need to fill out two forms:

1. The Attendees form
2. The Purchaser form (Billing Details)

and at the end, complete the payment.

Here are the detailed steps:

1. Select the race for which you would like to register, click on Register and fill out the form for the attendees. Note that you can register more than one runner at once, and you can register attendees for the different race categories at once, e.g. 5K, 10K and/or 21K for the Main Race.
2. After you fill out the attendees form, you are redirected to the Cart Page where you can check all the details you just entered. Note that you are also assigned a start number, which will be confirmed once you make the payment. Click on Proceed to Checkout and you will be redirected to the Checkout Page.
3. Once you are on the checkout page, you need to fill the Billing Details. This is where you fill your purchaser details. You will also be asked to create a password for your account. In that way, the next time you register, the system will fill your billing details automatically.
4. After you fill the Billing Details, check “I have read and agree to the website terms and conditions” and click on “Place Order”
5. You will now be redirected to our bank’s payment page and you need to fill out your bank details. Once you fill the details and make the payment, you will be officially registered to our race.

The most common causes for unsuccessful payment are: wrong credit card details, wrong code (if a code was sent through sms), unsufficient funds on your credit card etc.

If the payment has been successful, you will be redirected to the Order Confirmation page. You will receive an email with the purchase details and the attendees will be added to the Race Lineup:

If the payment has NOT been successful, you will be redirected back to the Checkout page where a message will be added explaining why your payment wasn’t successful.